About the Network

About the Frequent Flyer Network. Est. 1986.

For over four decades, Frequent Flyer Services has built the platform where the world’s most influential road warriors — and the brands that court them — meet, read, argue, and decide.

Chapter One

The Frequent Flyer Network.

Est. 1986 · Colorado Springs

The Frequent Flyer Network is the premier multi-media platform for the most influential road warriors and frequent flyers in the world — a discerning audience driven by travel, technology, service, and the tools that make the journey better.

We reach that audience through a uniquely credible, authentic voice — and amplify it through decades of relationships and social influence. Today the center of the network is BoardingArea.com, the online home of the writers and analysts frequent flyers actually read. Alongside it, Milepoint.com gives frequent flyers around the world a place to get their questions answered — in their own language. It’s the friendly place for the frequent flyer.

Every property in the network is carefully selected and curated to hold the same balance: innovative content, editorial integrity, and global reach — enough to start the conversations that matter, and keep them going.

“…the most influential frequent flier in America.”

— The Wall Street Journal, on our founder

Chapter Two

A company built for one audience.

Founded in 1986, Frequent Flyer Services carved out a unique niche within the travel industry as a company that conceives, develops, and markets products and services exclusively for the frequent traveler. Our distinctive competency lies in traveler loyalty — the airline, hotel, car rental, and credit card programs that today count hundreds of millions of members and trillions of miles and points.

We were originally online in 1987 on NewsNet and CompuServe. In 1995 we launched WebFlyer, the first frequent-flyer information source on the Internet, and the recipient of dozens of awards. Since then, we’ve had alliances with major brands across the globe, and we’ve provided content and insight to many of the leading travel sites online. We’re also a popular source of consulting opinion for loyalty programs around the world.

While the company was originally best known for InsideFlyer magazine, today it’s known for a keen eye on knowing what resources frequent travelers will need next. Corporate headquarters remain in Colorado Springs, Colorado. We are, and always have been, a privately held company.

The Network

Eleven properties. One audience.

Each title has its own voice — together they reach every serious frequent flyer, from the enthusiast to the enterprise buyer.

01

BoardingArea

Flagship blog network.

02

Freddie Awards

The industry’s loyalty-program awards.

03

WebFlyer

The original frequent flyer website.

04

FlyerTalk

The original online community for frequent flyers (sold).

05

InsideFlyer

Global consumer portal, six languages.

06

milepoint

An answer engine for frequent flyer questions.

07

Mileslink

The daily wire of miles + points movement.

08

MilesBuzz

Fast-turn news and alerts.

09

Seat 5A

Cabin-level reviews and premium intel.

10

BAM

Blogger Ad Manager — ad management for travel bloggers.

11

BoardingAI

A frequent flyer innovation studio.

A Working Timeline

Forty years of firsts.

1986

InsideFlyer magazine

The first publication ever to serve the new topics of miles + points.

1987

First online presence

The company embraces technology early — publishing on NewsNet and CompuServe.

1988

The Freddie Awards

The industry’s most trusted loyalty-program awards begin — voted on by travelers themselves.

1995

WebFlyer

The first frequent-flyer information hub on the Internet launches.

1998

FlyerTalk

The original online community for frequent flyers takes off.

2008

BoardingArea

The blog network launches — today drawing hundreds of thousands of daily visits from road warriors.

2015

InsideFlyer, global

Relaunched as a network of local-language sites across the U.K., Germany, Sweden, Denmark, Norway, and the Netherlands.

2024

Milepoint

The first ever frequent flyer answer engine launches — turning questions into cited answers.

2026

Mileslink

Personalized news for frequent flyers arrives — pairing tailored briefings with the popular Voices feature that delivers news through trusted personalities and perspectives.

The Founder

Randy Petersen — the frequent flyer guru.

Called “the most influential frequent flier in America” by The Wall Street Journal, and first dubbed “the frequent flyer guru” by USA Today in 1988, Randy has spent four decades defining what this industry looks like — and what it will look like next.

Come talk to the audience the rest of travel is trying to reach.

415 E. Pikes Peak Avenue #101 · Colorado Springs, CO 80903

randy@frequentflyerservices.com